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FAQS
FAQs
What is the Nation Marketplace?
The Nation Marketplace began in 2021 as a private company. In November 2025, it underwent a major transformation by reincorporating as a non-stock, nonprofit organization in the State of Maryland, with a mission to promote American companies on the United States Marketplace.
It is a global business-to-business (B2B) product showcase designed to support domestic and international export promotion. Created by a charitable organization, the platform enables buyers to source products directly from manufacturers and suppliers.
Our goal is to unite verified suppliers with buyers from all nations—large or small—and make it easier for buyers to find the products they need.
How is the Nation Marketplace different from other retail websites?
If a buyer in Europe wanted to purchase a 40-foot container of apples grown in the United States, where would they go? You cannot simply order 10 tons of bulk agricultural product and check out with a credit card. Bulk and export-grade purchasing requires research, pricing proposals, negotiation, and sometimes bank transfers, letters of credit, and specialized freight arrangements.
The Nation Marketplace enables B2B trade in a way that mimics the convenience of B2C retail—making us unique. We are a one-stop trading platform created by a charitable organization whose mission is to increase American trade and help small businesses reach new markets.
American farmers and manufacturers can showcase their products for free, with no commission taken on sales. We encourage buyers to link from our store directly to your company website for detailed information or for completing domestic eCommerce purchases.
We welcome new suppliers and look forward to building the United States Marketplace into the #1 B2B trading destination in America.
As a nonprofit, why isn’t the organization NationMarketplace.org?
The Nation Marketplace will transition to NationMarketplace.org in 2026, at which time the “.com” address will be retired.
Is the Nation Marketplace an eCommerce website?
No. When a buyer is interested in a product, they may contact the seller through the Contact Supplier feature or link directly to the seller’s company webstore to complete an eCommerce purchase or obtain additional product information.
For suppliers, the Nation Marketplace serves primarily as a marketing and lead-generation resource. We encourage you to showcase a limited number of products on your store page and direct buyers to your own website to build the customer relationship.
Why is the company called the Nation Marketplace?
The United States Marketplace is our anchor store for promoting Made-in-America products. We also feature other countries with dedicated country pages—such as the Lithuanian Marketplace, Chile Marketplace, and South Africa Marketplace.
This allows buyers to source products by country as well as through the general search tool.
What is the cost to have a store on the Nation Marketplace?
As a U.S.-based nonprofit organization:
American companies may post products, communicate with buyers, and sell products for free.
We do not charge listing fees or take a commission.
International companies may purchase a membership at published rates by clicking Sell on the homepage.
All companies may begin with a free 90-day trial with no credit card required. After 90 days, American companies remain active for free. International companies will be notified to purchase a membership.
We also welcome foreign governments to partner with us, as described in our blog article: “Governments and NGOs Invest in GDP Growth by Leveraging Nation Marketplace for Export Promotion.”
How is the Nation Marketplace funded?
As a U.S. nonprofit organization, we operate under federal 501(c)(3) regulations. As stated in our Articles of Incorporation, we are a charitable organization funded by:
Private donations
Local, state, and federal government programs
International supplier memberships
All revenue is used to promote trade for our suppliers and improve the platform for global scale.
If I don't see my country on the Nation Marketplace, how can it be added?
When you register for a membership, we will create a new country landing page as soon as your products are uploaded—ensuring your nation is represented. You can become the first supplier from your country on the Marketplace.
Does the Nation Marketplace handle supply-chain management or product shipping?
No. All shipping arrangements are currently made between buyers and sellers. Suppliers may provide freight quotations through their export departments.
Minimum order quantities vary by category:
Lumber and agriculture may require 10 tons or full container loads.
Perishable goods such as meats or dairy may require one pallet minimum.
Because each transaction is unique, the Nation Marketplace is not involved in order processing or shipping at this time.
Can a buyer communicate with more than one supplier at a time?
Yes. Once registered and logged in, buyers can use their dashboard to track and manage all supplier inquiries.
How do I reach Customer Service?
All inquiries are handled through Customer Care. Our team responds to requests within 24 hours.
Why is a U.S. supplier listed under the South Africa Marketplace or a UK supplier under the Egypt Marketplace?
Suppliers list products by Country of Origin, not by where the company is located. This ensures that when you visit any country marketplace, you primarily see products that are “Made in that country.”
Unlike other platforms that may return misleading results (e.g., “T-shirts made in China with American flags”), our aim is to minimize such mismatches.
Supplier FAQs
What makes the Nation Marketplace a good value?
Global Exposure - If you are a farmer who grows oranges or exports apples, you can upload just those products to reach both domestic and international buyers.
How does the Nation Marketplace verify that buyer inquiries are real?
When a buyer makes a supplier inquiry for product information, the buyer will click Contact Supplier. If they are new to the site, the buyer will register their business with the Nation Marketplace. We then validate the buyer's contact information in real-time to ensure the information is genuine, and not spam. Once validated, the buyer's inquiry is forwarded directly to the supplier.
What are my benefits as a supplier?
Companies who are looking to expand sales, attract new customers, increase market and brand awareness will find the Nation Marketplace a valuable resource for domestic and international lead generation.
Does the Nation Marketplace take a percentage of the sale?
No, the Nation Marketplace does not receive a commission or percentage of any sale.
How do I sign up to be a supplier in Nation Marketplace?
It's easy. Just click the Sell icon from our Homepage and fill out the application. Once you register as a supplier, Nation Marketplace will do a quick approval varification and send you an email verification.
How does my membership work?
Once you are approved as a supplier, we will send you a Welcome email with instructions on how to access the supplier portal to upload products along with your store banner and company logo. Once you have completed uploading your products manually or by using our CSV bulk upload tool, your store will then be reviewed by the Nation Marketplace product evaluation team before anything goes live on the site. This is to ensure that all products abide by the Nation Marketplace Listing Policy described in the Terms and Conditions. Once the products are reviewed and accepted, your store will become active on the site. If we find that one or more of your products do not meet the conditions of the Listing Policy, we will only approve those products that do meet the approved guidelines. Once the products are live on the site, the supplier has full control over their store to delete products, change pricing, etc.
When does my membership renew?
For International suppliers, each membership renews annually on the date of original purchase. During the initial registration, you will be given the option to maintain your credit card on file. Prior to charging your credit card for the annual renewal, we will send out an advance email to notify you the date your credit card will be processed. Once payment has been received, we will send you an automatic email with a payment receipt. If your credit card has expired or cannot be processed, we will also notify you so other arrangements can be made. If payment cannot be authorized, we will remove your products from the site after the membership expiration date.
If I close my account or my account does not renew, what happens to my product images and content?
Your products and images will not be visible on the Nation Marketplace but will remain inactive in our system for 30-days to allow for an easy reinstatement of your account. After 30-days, all data will be deleted.
How do I reinstate my account?
If your products have been removed from the Nation Marketplace for non-payment, your overall account remains active. Simply login into your supplier site and click 'Make a Payment' to reinstate your account. Need help? Contact Us.
Can I get a refund if I change my mind after purchasing a membership?
The Nation Marketplace does not offer refunds after purchasing a membership. Similar to buying a software license, all sales are final.
Buyer FAQs
What are the benefits for sourcing on the Nation Marketplace?
The Nation Marketplace is an excellent resource for sourcing American and international products. We showcase commodities from bulk agricultural products to specialty foods from around the world, as well as a wide variety of lumber and manufactured goods. We don't charge visitors a fee to access and browse the site or to communicate with suppliers.
Can I request a quotation for something I can't locate on the site?
Yes, we provide a feature called Need a Quote? located on our homepage. Once you fill out the online request form and submit it, someone from our team will get back to you within twenty-four hours.
Why do I need to register with the Nation Marketplace when I click the Contact Supplier button?
It's important that we validate every request to ensure it is genuine and not spam when it comes to communicating with our verified suppliers. Once you complete the short registration form, you will receive a one-time email verification to validate your contact information. You will not be charged a fee for registering with the Nation Marketplace. Registered buyers can freely communicate with any supplier on our site.
Can a buyer communicate with more than one supplier at a time?
Yes, once a buyer is registered and logged into the site, you will have access to a dashboard which enables you track inquiries and manage your account.
What is the relationship between a Nation Marketplace, buyer and supplier?
The Nation Marketplace is a platform for showcasing products. When a buyer communicates with a supplier, the purchasing relationship is exclusively between the buyer and supplier. The Nation Marketplace does not receive a commission on product sales or participate in the negotiation of a purchase agreement as stated in the Terms and Conditions.
What does EXW, FOB, or CFI mean as shown on various product pages?
These are shipping and freight terms relating to delivery of goods. Ex Works(sometimes shown asEXWorExWorks) is a widely used international shipping term or 'Incoterm'. The terms allocate the division of responsibility between the Shipper (usually the supplier) and the Consignee (usually the buyer) in the process of shipping the goods from one to the other. Additional information about the various Incoterm designations can be found on the internet.